Monday, 13 April 2009

Actinic network settings for use with ActiveStock

Currently, ActiveStock uses the network setup field 'Path from CGI-BIN to Online Store Folder as viewed by the FTP Server' to find the correct folder when sending the stock file by ftp. If you have left this blank (which is often the default), then you may get a 'null' error when trying to upload your stock file. Please enter an appropriate value in this field to get round this error. Possible entries are '/public_html/acatalog/' or '/httpdocs/acatalog/'. Just look at the value entered in the 'Path from CGI-BIN to Online Store Folder' field and remove the '..' at the beginning. Please make sure you leave the '/' at the beginning and end of the entry.

(Note: some users have reported that an extra '/' is required at the begining of this field, so try '//public_html/acatalog/' or '//httpdocs/acatalog/' if you are still experiencing problems.)

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